Shipping Policy

 

Shipping Rate:

Ritika Pvt. Ltd. has a negotiated rate with DHL which is uniform across the world.

With in India:

Shipping charges within India is Free on order value Rs 1500/- or above.
Rs 80/- will be charged on minimum order value Rs 1499/- or less.

For all Shipments other than India:

For all International Orders, shipping charges will be as per actual. It will vary as per it’s weight & destination City/ State/ Country

We have mentioned the weight of each garment available on the online shop. Once you select a garment and add it to your shopping cart the price and shipping charges will get added to the form automatically.

Delivery:

The shipping process normally takes seven business days to reach the shipping address once the order is dispatched. Unforeseen circumstances on the logistics provider’s end may cause delays however for which we are not liable. You will also be intimated over email once your merchandise is dispatched.

Customs and Import Duties Information:

You may be subject to import duties which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, you should contact your local customs office for further information. Additionally, when ordering from www.ritukumar.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

Exchange / Return Policy

Items available at the Ritu Kumar Shop are handcrafted with hand embroidery and hand printing and each piece is created for you individually. The garment is made on order and hence we are constrained to have a policy of no exchanges or returns.